Cookies Policy | Goldwin Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, improve performance, maintain security and provide a more convenient experience.

We may also use similar technologies, such as web beacons, pixels, tags, software development kits and local storage. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different meaning is clear from the context.

Some cookies are placed by Goldwin Casino, while others may be placed by service providers that support website operation, security, analytics, advertising or other functions. The availability and use of particular cookies may change as our website, services and technology develop.

How cookies are classified

Session cookies remain on your device only while your browser is open or while a particular visit is active. They are generally deleted when the session ends.
Persistent cookies remain on your device for a set period or until they are deleted. They may remember information between visits.
First-party cookies are set by the website you are visiting.
Third-party cookies are set by a service or domain other than the website you are visiting.

Why we use cookies

Goldwin Casino may use cookies for several purposes. The cookies used on a particular page may depend on the features available, the device and browser you use, your account status, and the choices you make about optional cookies.

Strictly necessary functions: These cookies may be required to provide core website features, keep pages working, support account and session functions, remember security settings, help identify unusual activity and protect the website from misuse.
Security and fraud prevention: Cookies and related technologies may help us detect suspicious activity, prevent unauthorised access, protect transactions and investigate technical or security incidents.
Preferences and functionality: These technologies may remember choices such as language, region, display settings or other preferences so that you do not need to enter them each time.
Performance and analytics: We may use information about how visitors use the website, including pages viewed, links selected, loading times and error messages. This can help us understand website performance and improve content, navigation and services.
Personalisation: Where permitted and where you have provided any required consent, cookies may help us present content or features that are more relevant to your interests or previous interactions with the website.
Marketing and advertising: We or our service providers may use cookies to measure campaigns, limit repeated advertisements, understand how advertising performs and provide marketing that may be relevant to you. Such technologies will be used in accordance with applicable requirements and your choices.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information, such as account or device information, and may then be treated as personal information under applicable privacy laws. We handle personal information as described in our Privacy Policy.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use this tool to accept optional cookies, reject them, or select which categories you allow. Strictly necessary cookies may continue to operate because they are needed for essential website functions.

You can usually change your choices by returning to the cookie preference tool, if one is available, or by deleting cookies through your browser settings. If you delete cookies, your previous choices may also be removed and you may be asked to make them again.

Browser controls

Most browsers allow you to view, block, restrict or delete cookies. Browser instructions vary, so you should check the help or settings section of your browser for current guidance. You may also be able to configure your device to notify you before cookies are stored.

Blocking or deleting cookies may affect how the website operates. Some pages, account functions, security checks or preferences may not work properly if strictly necessary cookies are disabled. Opting out of analytics or marketing cookies should not normally prevent access to core website features, but it may reduce the relevance of content or advertising.

Mobile devices and applications

If you access our services through a mobile device or application, similar technologies may be controlled through device settings, application permissions or a preference feature within the service. The options available may differ depending on your device, operating system and application version.

Third-party services and data use

We may use service providers to help deliver website hosting, security, authentication, analytics, customer support, payment-related functions, communications, advertising or other business services. These providers may use cookies or similar technologies on our behalf, or may process information collected through their own technologies.

Third-party websites, platforms and services may have their own privacy and cookie policies. If you follow a link to another website, use an embedded feature or interact with third-party content, that third party may collect information under its own policies. We recommend reviewing the relevant third party’s information before using its services or providing personal information.

Information collected through cookies may include an approximate location derived from an internet connection, browser and device type, operating system, language settings, pages visited, visit dates and times, referring pages, interactions with website features and technical information. We use this information for legitimate operational purposes and, where required, on the basis of your consent.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory obligations, resolve disputes, enforce agreements, maintain security and protect our rights. Retention periods may vary depending on the type of cookie and the purpose of its use.

Some service providers may process information in countries outside Australia. Where this occurs, appropriate measures may be used as required by applicable privacy laws. Further information about personal information handling, overseas disclosures and privacy rights is set out in our Privacy Policy.

Updates and questions

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information practices. The updated version will be made available on this page, with the effective date or other indication of the latest update where appropriate. You should review this page periodically so that you remain informed about our use of cookies.

If we make a material change to the way optional cookies are used, we may provide additional notice or request consent where required. Continuing to use the website after an update may indicate acceptance of the revised policy, subject to any consent requirements that apply.

If you have a question about this Cookies Policy, want to understand the information associated with your device, or wish to raise a privacy concern, please use the available support or privacy contact options provided on the Goldwin Casino website. We may need to verify your identity before responding to a request involving personal information.

Goldwin Casino is intended for eligible adults in Australia. Nothing in this Cookies Policy changes any responsible gambling requirements, account conditions, identity checks, applicable laws or other terms that apply when using the website.